The Privacy Policy describes how Olena Samarska FLP (hereinafter referred to as the “Contractor”) may collect and use information about unregistered visitors and registered users, including customers, in connection with their access to and use of the site shulika.cloud and its subdomains (hereinafter referred to as the “Site”).
When you access or use the Site, you confirm that you have read the privacy policy.
1. What information is collected
1.1. Anonymized information that does not identify a particular user and is collected automatically when a visitor enters the site. Anonymized information consists of technical or summary information about the use of the site (page views and sequence of clicks, heat maps, sessions of use of the site) or information about the user’s device (operating system, browser, screen resolution, language and keyboard settings, sources of transition to the site, dates and times).
1.2. Personal information identifying an individual. It consists of
– contact information – first and last name, e-mail address, phone number;
– payment information – name, physical billing address, payment method;
– information about the session or session of use of services — IP addresses, geo-location;
– scanned identity documents provided to us – identity card, driver’s license, passport or official registration documents of the company;
– correspondence and other information provided by users when using our services.
2. When and how information is collected
When users access our site, make a request, order and use our services or send us emails
We also collect information from third-party sources.
3. Why information is collected
– to provide services;
– development, configuration and improvement of services, based on the experience of their use;
– providing users with support;
– sending messages about services and advertising messages;
– fraud prevention;
– compliance with applicable laws and regulations.
4. Where information is stored
Personal information of site visitors and customers is processed and stored by the contractor. Information received by third parties in accordance with paragraph 5 is stored in accordance with the privacy policy of these persons.
5. Exchange of personal information with third parties
We may transfer personal information to third parties only in cases of:
5.1. Service providers whose solutions complement, facilitate and improve services. Suppliers include:
– communication and content delivery and distribution networks (CDNs), data protection and cybersecurity, billing and payment processing, fraud detection and prevention, web analytics, remote access session recordings and services, performance measurement and data optimization, marketing services;
– domain name registrars;
– legal and financial advisors.
Service providers may receive personal information in full or in part, depending on the role and purposes of each service provider in our services. They can use the information received only for the specified purposes. We are not responsible for the privacy policies of service providers.
5.2. At the request of state authorities and in response to other legal requests in cases stipulated by law.
5.3. Third parties: in order to protect our rights, property or personal safety of the contractor or any of our users.
5.4. Elements and widgets of social networks may collect information on our website. Interaction with these elements is governed by the policy of these networks.
6. Cookies and other tracking technologies
We use control and tracking technologies for stability, security, functionality, performance and advertising of services: cookies, web beacons, pixels, tags and scripts.
7. Message from SHULIKA
7.1. Promotional messages
We may use personal information to send promotional messages by e-mail, SMS, calls and similar forms of communication.
If you don’t want to receive informative messages, you can notify us at any time or unsubscribe from newsletters.
We only send information that may be of interest or to our current and potential customers.
7.2. Notification of services and payment
We send information about the services and their payment. You can only refuse them if you stop using the services.
8. User rights regarding personal information
– Upon request, you can find out if we store any of your personal information;
– access, modify or request the deletion of your personal information;
– fix, update or delete personal information on the client’s panel on our website.
To disclose the necessary personal information, we will ask you to confirm your identity. We undertake to respond to the request for personal information within three working days.
9. Storage of information
We store personal information for as long as we provide services, as well as after the termination of the provision of services, if necessary to perform legal duties, resolve disputes against users, prevent fraud and abuse, perform agreements or protect our legitimate interests.
10. Security
We protect personal information by using secure access to the site and payment for HTTPS services and system tracking for possible vulnerabilities and attacks. But we do not guarantee the absolute security of personal information.
11. Policy changes
We have the right to establish corrections, additions and clarifications in the terms of the privacy policy without prior notice. Unless otherwise provided, the latest version of the privacy policy applies to all personal information.
12. Contacts
For all privacy policy issues and the exercise of personal data rights, you can send requests to e-mail music_on@shulika.cloud.